At VICC Psychiatry, we believe patients should feel informed, supported, and empowered throughout every step of their mental health journey. Our Patient Resources page provides easy access to helpful information, important documents, care instructions, and tools that make your experience simple and stress-free.

Whether you are a new patient preparing for your first visit or a returning patient looking for guidance, this page is designed to give you everything you need in one convenient place.

Starting care is an important step, and we want to make it as smooth as possible.
Here, you’ll find everything you need to begin your journey with us:

• What to expect during your first appointment
• Required new-patient forms
• Insurance and self-pay details
• Telepsychiatry instructions
• Our practice policies and patient rights

We encourage new patients to complete their New Patient Intake Form ahead of time to ensure your first visit is focused on your wellbeing.

** Complete the New Patient Intake Form

Returning patients can easily access updated forms, appointment tools, and important updates.

• Returning Patient Intake Update Form
• Appointment instructions
• Medication refill guidance
• Insurance update forms
• Telehealth troubleshooting tips

Keeping your information current helps us provide consistent, high-quality care.

** Returning Patient Intake Update Form

We are proud to offer secure and convenient telepsychiatry appointments. To help you prepare:

• How to join your session
• Device requirements
• Privacy guidelines
• Tips for a successful virtual visit
• What to do if you experience technical issues

** Telepsychiatry Instructions

Understanding your coverage is important. In this section, you’ll find:

• Accepted insurance plans
• How to verify your benefits
• Self-pay options
• Copay, deductible, and coinsurance explanations
• Billing FAQs and payment instructions

Our team is always available to assist with questions about your plan or balance.

For transparency and patient protection, you can access all necessary documents here:

• Privacy Policy (HIPAA)
• Patient Rights & Responsibilities
• Consent to Treatment
• Telehealth Consent
• Office/No-Show Policies
• SMS Communication Terms

Reviewing these documents helps ensure smooth communication and care.

Resources to help you manage your care between appointments:

• Medication safety tips
• What to do if you miss a dose
• Pharmacy transfer instructions
• Symptom tracking tools
• Emergency and crisis contacts

If you experience medication side effects, please contact our office or your pharmacy promptly.

We provide patient-friendly information to help you better understand your diagnosis and treatment:

• Understanding depression, anxiety, ADHD, bipolar disorder, PTSD, and more
• Lifestyle and wellness guides
• Stress-management strategies
• Sleep hygiene resources
• Community support contacts

Education is a powerful part of healing—and we’re committed to providing clarity you can trust.

If you have questions about scheduling, forms, treatment, telehealth, or billing, our team is always available to help.

** Contact Us

Your mental health matters. Let these resources support you as we work together toward your wellbeing.